Frequently Asked Questions

Everything you need to know about your EHPlabs order and gear.

How long does shipping take?

Domestic orders typically arrive within 3-5 business days. International shipping times vary by location, usually ranging from 7-14 business days depending on customs clearance.

What is your return policy for apparel?

We offer a 30-day return window for all unworn and unwashed apparel with original tags attached. Please note that for hygiene reasons, some items like undergarments may be final sale.

How do I know which size to order?

Each product page features a detailed 'Size Guide' button. We recommend measuring your chest and waist to compare against our metrics, as our athletic fit may run smaller than standard retail sizing.

Can I modify or cancel my order after it has been placed?

To ensure fast delivery, we process orders immediately. You have a 30-minute window to contact our support team for changes; otherwise, you may need to initiate a return once the package arrives.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, and interest-free installment options like Afterpay and Sezzle for eligible regions.

Are your clothing materials sustainably sourced?

We are committed to quality and durability. Our performance fabrics are sourced from premium suppliers who adhere to ethical manufacturing standards and utilize high-grade recycled polyester blends where possible.